ARC 750 Update graphics driver issue！

[dengqiu90]

My graphics card model is ARC 750. After updating the latest version of the graphics card driver, playing games such as World of Tanks, the screen will keep flashing, only return to the gfx_win_101.4826 version is normal, please fix!

[VonM_Intel]

Hi, dengqiu90.

Thank you for posting in our Community.

I understand that you're experiencing screen flashing issues with your ARC A750 graphics card when playing games like World of Tanks, after updating to the latest driver version. It's good to hear that reverting to driver version gfx_win_101.4826 resolves the issue, indicating that the problem is likely related to the new driver.

Could you specify the exact version of the graphics card driver file you're updating? It's worth noting that there's a recently released driver update available for download. You may refer to this link: Intel® Arc™ & Iris® Xe Graphics - Windows*. Also, may I know the display cable that you are using, is it an HDMI or DP output? This will help us determine the root cause of the issue. I would like to go a step further and confirm details such as processor, graphics models, drivers, and system errors. The Intel SSU tool can gather such details about your system configuration that may help me root-cause this issue.

Best Regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hi, dengqiu90.

I trust you're doing well.

I have not heard back from you we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,
Von M.
Intel Customer Support Technician