ARC A750 Constantly Crashing

[yallzy]

Hello. I got my ARC A750 8GB around a week ago and ever since I got it I've been having random crashes (like 6-7 times a day) on almost every game I have. I play light games like CS and BF4 and still I keep getting crashes on any graphics settings possible. I know I have a CPU bottleneck but It's not a overheat or anything. I get this weird bleep-like sound, black screen and then my pc restarts. It's starting to become extremely unbearable.

Driver: WHQL 4502

CPU: Ryzen 3 1200

MOBO: A320M-A PRO MSI

RAM: 8G DDR4 3200

GPU: ARC A750 LE 8GB

[Andres_Intel]

Hello yallzy,

Thank you for posting on the Intel communities. I am sorry to hear that you are having crash issues with your Intel® Arc™ A750 Graphics, I will be happy to help you.  

To have a better understanding of the situation, please answer the following questions: 

• Provide the list of games you are having issues with.
• Take a video of the issue.
• What is the power supply make and model?
• Download, run, save and attach the report for the following tools: 
  • Report for Intel® Graphics Drivers, find the installation steps on How to Install the Intel® Graphics Command Center From the Microsoft Store.
  • Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows. 

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello yallzy,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

[Andres_Intel]

Hello yallzy,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician