ARC A750 DYING LIGHT 2 DX 12 glitch lighting

[xshirouu]

When I turn on dx12, rgb colors and distortions occur in the game, when I turn on dx11, fps starts to hover between 50-40, a very interesting error, I have no idea what it is caused by

[Foddersin]

Hi @xshirouu 

I have very similar corruption, I think it is purple in colour, but have not tried in a while.

I might look to file a proper report along with posting a video to show the issue later today.

[xshirouu]

Very interesting situation like a driver problem I guess there is no other option but to wait for an update

[Hugo_Intel]

Hello Foddersin

Thank you for posting on the Intel® ARC™ Graphics Communities. Thank you for taking the time to report this issue to us, we know graphics corruption issues can heavily impact your gaming experience so we will be glad to help with this.

We have received reports of Dying Light 2 having a corruption issue when XeSS is enabled in the game, from your side, could check if the issue only happens when enabling XeSS? If you could share a video or screenshot of the issue it would be better so we can know exactly the type of corruption you are experiencing on your game.

As well we would also like to get the following game and system information so in case we need to test the game in our lab we can do it in the same condition as you:

• Report from the Intel® System Support Utility
• Screenshot of the in-game graphics settings
• Distribution service where the game was downloaded (Steam or EPIC)

Best Regards,

Hugo O.

Intel Customer Support Technician.

[xshirouu]

my system information is attached, xess did not fix anything, the problem is completely related to dx12 (ray tracing) when I run the render option in dx11, there is no such problem, but at that time the fps remains almost constant to 50s. you can see the problem in the video

[Hugo_Intel]

Hello xshirouu

Upon checking your video, this seems related to other similar reports we have received about this game, we have actually tested and reproduced this flashing rainbowed lights behavior on the game as well.

We will need to further check this problem, however, we would like to also confirm if your game is the Epic or Steam version, please let us know.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[xshirouu]

steam version 

[Hugo_Intel]

Hello xshirouu

Thank you for confirming you are playing the Steam version of the game. we will continue investigating this issue, as soon as there is an update on the problem we will let you know.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Foddersin · Accepted solution]

This is reported as resolved in the new Beta release notes.

I will check this evening.

[xshirouu]

Beta 4885 solved the problem.

[Jean_Intel]

Hello Foddersin,

Thank you for the insight. We are more than glad to hear that the issue is now solved on the new driver. We appreciate your effort in keeping an eye on the new driver's updates. Since the problem is now solved, we will proceed to close the thread. if you require additional information, please open a new question, as this one will no longer be monitored.

Best regards, 

Jean O.  

Intel Customer Support Technician