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ARC A750, streaming League of Legends

kaczorinax
Beginner
1,291 Views

Hello, I have a problem with the ARC A750. When I stream TikTok Live and play League of Legends, my game sometimes crashes due to a gpu driver error. Additionally, the number of FPS is 70-80 at a resolution of 3440x1440. I'm a bit disappointed because 2070 Super raised to 144, I expected drops but not like this
Does anyone know what can be changed in the settings to make it work better?

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3 Replies
Jean_Intel
Employee
1,233 Views

Hello kaczorinax,

 

Thank you for posting on the Intel️® communities. We understand that you are experiencing issues when streaming and playing  League of Legends.

 

To have a better understanding of your issue, please provide me with the following:

  • When does the game crash? Is it when starting the game or in the middle of a game session?
  • Do you receive any error messages? If so, provide me with a screenshot of the error message.
  • Does the issue occur if you are only running the game without streaming?
  • Do you have Resizable Bar enabled?
  • Is the issue present with different driver versions?
  • What is the step-by-step you follow to face this issue? It will help us with issue reproduction purposes.
  • Create a report using the Intel System Support Utility (Intel SSU). This report will gather information about your system, such as Operating System Built, Driver, BIOS versions, etc. 
    • Download the Intel SSU
    • Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View." 
    • Click on the menu where it says: "Summary" to change it to "Detailed View." 
    • To save your scan: click "Next"; then "Save." 

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
1,203 Views

Hello kaczorinax,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
1,160 Views

Hello kaczorinax,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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