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ARC B580與HELLDIVER2驅動效能問題

akseafood
Beginner
267 Views

你好!

 

目前以ARC B580搭配最新驅動程式(32.0.101.6647)遊玩HELLDIVERS2時,發現會有異常卡頓及FPS低落問題!!!

 

若改回舊版本(32.0.101.6557/32.0.101.6262)則可以明顯改善上述問題,流暢許多,似乎32.0.101.6557/32.0.101.6262之後的驅動版本皆會發生HELLDIVERS2異常卡頓及FPS低落問題!

 

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5 Replies
Earl_Intel
Moderator
212 Views

Hi akseafood,


Thank you for posting in the communities!


請注意,我只能用英語為您提供支援,或者如果您願意,我可以將您轉移到支援您語言的其他團隊。我使用了網路翻譯工具來翻譯此回復,因此,可能會有一些不準確的翻譯。


I'm sorry to learn that you are experiencing issues with your system. To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:


  • May I know what digital gaming platform you installed Helldivers 2?
  • Can you share us the game settings that you have while playing Helldivers 2? for us to replicate the issue in our end.
  • Have you tried performing clean installation before installing intel graphics driver version: 32.0.101.6647?


Best regards,

Earl E.

Intel Customer Support Technician


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akseafood
Beginner
205 Views

steam平台上的helldivers2

有的,也嘗試過6262到最新版本(6647)之間的其他版本,都會有卡頓問題,每次安裝皆勾選全新安裝
遊戲設定為1080p(原生解析度)及畫面除了反鋸齒外全部設定最高

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RandyT_Intel
Moderator
166 Views

Hi akseafood,

 

Please submit CapFrameX capture data (.json files) reproducing the issue. Capture data at least 3 times to define a good performance baseline. For each recording maintain at least 5-10 mins of your gameplay. You may follow this guide in reporting performance issue.

 

Regards,

 

Randy T.

Intel Customer Support Technician


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RandyT_Intel
Moderator
138 Views

Hi akseafood,

 

I just wanted to check in with you about my previous message regarding your inquiry. Have you had a chance to take a look at it? If there's anything you're unsure about or if you need more information, please feel free to reach out. I'm here to help and would be more than happy to assist with any questions you might have!

 

Regards,

 

Randy T.

Intel Customer Support Technician


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Earl_Intel
Moderator
103 Views

Hi akseafood,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Earl E.

Intel Customer Support Technician


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