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ARC B580 Unexpectedly low performance in very lightweight title

Ryanp213
Beginner
1,027 Views

I play competitive fighting games and my main game is Guilty Gear strive. This game is around 5 years old and can run on most things at 1080p 60 fps (which is the highest fps possible for fighting games), but I find my B580 has very poor 1% and 0.1% lows at 1080p. For reference, my gtx 1060 that this is replacing gets average 1% lows of 59 fps, my B580 however gets average 1% lows of around 46 fps, which is comparatively unplayable for such a competitive title.

 

I just installed the card using DDU, the latest drivers and reBAR enabled.

 

My system specs are

  • CPU: Intel i5 12600k
  • Motherboard: Gigabyte z690 Gaming x ddr4
  • Memory: 32 Gigabytes 3600 MT/s
  • Windows 11 Version 23H2 Latest update
  • Intel ARC B580 Limited Edition

 

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DeancR_Intel
Moderator
231 Views

Hi Ryanp213,

 

After conducting a performance analysis of the game on two different system configurations, I would like to share the findings and recommendations with you.

 

System Configuration and Performance:

  • Initial Setup: Core i5-14400, B580, Windows 11 24H2, latest driver 101.6559.
    • Performance: Solid 60 FPS with a 1% low average of 49.9 (1080p, best presets, vSync on).
  • After GPU Swap: RTX 4060.
    • Performance: 1% low average of 53.

Observations:

  • The 6% performance difference with the RTX 4060 is within expected performance margins.
  • Further optimization in the short term is unlikely.

Recommendations:

  1. Close third-party and non-essential applications when running the game to improve performance.
  2. Set Windows power plan to 'Best performance'.

 

Attached, you will find the CapframeX data of the comparison for your reference.

GG Strive - performance comparison.jpg

 

 

Best regards,

 

Dean R.

Intel Customer Support Technician

 

 

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12 Replies
DeancR_Intel
Moderator
948 Views

Hi Ryanp213,


Thank you for posting in the Community!


I appreciate you sending the details of your system and the capframe data. Allow me to check this further internally and I will get back to you once I have the necessary information.


Best regards,

 

Dean R.

Intel Customer Support Technician


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DeancR_Intel
Moderator
815 Views

Hi Ryanp213,

 

Thank you for sharing the game settings and CapFrameX data. To further investigate the issue, could you please provide the following information:

 

  1. Which digital distribution service are you using to play Path of Exile 2 (Steam or Epic)?
  2. Could you share the full game settings you are using?
  3. Is there a specific scenario or part of the game where the performance is particularly poor?

 

I need this information to try and replicate the issue on our end. Based on the CapFrameX data you shared, the average FPS is 60, so understanding these details will help us pinpoint the problem more accurately.

DeancR_Intel_0-1738559271450.png

 

 

Best regards,

 

Dean R.

Intel Customer Support Technician

 

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Ryanp213
Beginner
807 Views

I'm not sure how this got mixed up but the game is not Path of Exile, it's Guilty Gear Strive.

 

The game is on steam.

The settings are at the highest preset with motion blur off, I've tried different presets but it made no noticeable difference.

There are no specific situations where 1% lows are poor, that's how it runs on average, during normal gameplay.

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DeancR_Intel
Moderator
797 Views

Hi Ryanp213,


Apologies for the confusions as I meant Guilty Gear Strive. Could you please provide a screenshot of your game settings so I can further check into this internally?


Best regards,


Dean R.

Intel Customer Support Technician


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Ryanp213
Beginner
795 Views

Here are the screenshots for all of the settings.

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Umbasa
Beginner
734 Views

I have a similar issue with this developers (ArcSys Works) older DX9 games, such as Blazblue Centralfiction and Guilty Gear Xrd Rev2. On my setup if I have VRR on the 1% lows seem to be more noticeable than it is off but i'm not really sure. Using a B570

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DeancR_Intel
Moderator
728 Views

Hi Ryanp213,

 

I appreciate your effort for providing this, I will look further into this internally and get back to you once I have the necessary information.


Hi Umbasa,


This is noted however, I suggest creating a new thread for this inquiry to avoid further confusions.

 

Best regards,

 

Dean R.

Intel Customer Support Technician


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Umbasa
Beginner
668 Views

apologies, I did start my own thread earlier but I got a little too excited someone had a similar issue and hoped my input would be relevant! 

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DeancR_Intel
Moderator
575 Views

Hi Ryanp213,


I am currently investigating the issue you reported and would like to clarify the following items:


  1. Software for FPS Monitoring: Could you please let me know which software you are using to capture the sudden FPS drops? Are you using CapFrameX or another tool?
  2. Specific Game Mode: Can you specify the exact game mode in which you are experiencing the issue?


Additionally, I suggest that you try installing the latest graphics driver: 32.0.101.6557_101.6262. During our testing in Dojo mode, we did not experience any stuttering. Download the driver here: Intel® Arc™ & Iris® Xe Graphics - Windows*




Thank you for your cooperation.


Best regards,

 

Dean R.

Intel Customer Support Technician


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Ryanp213
Beginner
560 Views

I used CapFrameX with the config file from the guide on submitting issues.

 

I captured it while playing in the training mode but the performance is the same for me when playing online and in other single player modes.

 

I've updated the driver to version 32.0.101.6262 and the performance has not changed.

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DeancR_Intel
Moderator
403 Views

Hi Ryanp213,


Thank you for your response and I'm still investigating this issue and will get back to you as soon as I have the information you need.


Best regards,

 

Dean R.

Intel Customer Support Technician


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DeancR_Intel
Moderator
232 Views

Hi Ryanp213,

 

After conducting a performance analysis of the game on two different system configurations, I would like to share the findings and recommendations with you.

 

System Configuration and Performance:

  • Initial Setup: Core i5-14400, B580, Windows 11 24H2, latest driver 101.6559.
    • Performance: Solid 60 FPS with a 1% low average of 49.9 (1080p, best presets, vSync on).
  • After GPU Swap: RTX 4060.
    • Performance: 1% low average of 53.

Observations:

  • The 6% performance difference with the RTX 4060 is within expected performance margins.
  • Further optimization in the short term is unlikely.

Recommendations:

  1. Close third-party and non-essential applications when running the game to improve performance.
  2. Set Windows power plan to 'Best performance'.

 

Attached, you will find the CapframeX data of the comparison for your reference.

GG Strive - performance comparison.jpg

 

 

Best regards,

 

Dean R.

Intel Customer Support Technician

 

 

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