Intel® ARC™ Graphics
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ARC B580

Regie666
Beginner
507 Views

Hello,

I have a problem, ARC B580 graphics card, Call to Arms Gates of Hell game. RTX 2080 runs much faster in many games than ARC B580.
Call to Arms Gates of Hell
RTX2080 65-98 FPS
ARC B580 20-50 FPS

 

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DeancR_Intel
Moderator
428 Views

Hi Regie666,


Thank you for posting in the Community!


I would like to know the graphics driver currently installed on your system. Could you please provide a capframeX data from the game titles you have mentioned? Provide the game settings screenshot as well for further checking.


Follow the instructions of gathering capframeX data here: Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community


To better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software.

 

You can find the download link here:

  1. Download and launch SSU.exe.
  2. Check the box for "Everything."
  • When the scanning is complete, click "Next."
  • Click "Save."
  • Please send the saved file to us.


Best regards,

 

Dean R.

Intel Customer Support Technician




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DeancR_Intel
Moderator
382 Views

Hi Regie666,

 

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.


Best regards,

 

Dean R.

Intel Customer Support Technician


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DeancR_Intel
Moderator
355 Views

Hi Regie666,

 

Since I did not receive any response from you, I will be closing this inquiry and no longer be monitored.


Best regards,

 

Dean R.

Intel Customer Support Technician



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