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ARC a730m driver is performing poorly

chrysalis
Beginner
1,066 Views

PC GAME《The Last of Us》,The graphics driver is not performing well in this game, with graphics usage at about half the rate and very low frame rates even with the lowest game settings

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Jean_Intel
Employee
1,039 Views

Hello chrysalis,

 

Thank you for posting on the Intel️® communities. We understand that you are having performance issues when playing The Last of Us.

 

In order to have a better understanding of your issue, please provide me with the following:

 

  • What is the game resolution setting you are using?
  • Does the issue persist on different driver versions?
  • What is the games distribution service? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect).
  • Share a video showing the issues you are experiencing and a screenshot of the graphics settings.
  • Create a system report using the following applications:

 

  • Intel System Support Utility (Intel SSU) 
    • Download the Intel SSU
    • Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click on "Next"; then "Save."
  • Intel® Graphics Command Center:
    • Open the Intel Graphics Command Center
    • Navigate to the Support tab
    • Select System Diagnostic
    • Click Generate Report
    • Select Save and name the output file.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
980 Views

Hello chrysalis,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
959 Views

Hello chrysalis,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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