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ASUS ROG strix b550f gaming (wifi) BSOD after boot up.

Pitwolf
Beginner
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Morning.. So after a trouble shoot with not able to get the sparkle a770 16gig to post, now random shut downs.  For example, this morning start up ok, then 45 seconds into it, it just froze up, rebooted 3 time then said : problem with a device" send in a report to MS, and restarted again in under 4 min. OK so far.  Yesterday ,a 2x reboot it ran for about an hour and froze. I quit and went to work.

ASUS ROG STRIX B550 F gaming (wifi)

Bios is 3404 reinstalled during last trouble shoot. I had dropped back to 3002 and went back to 3404 per request from intel.

So this has been the common type of issues, either the motherboard does not like the card or windows and asus is not willing to get a patch going so we the card owners can get these cards running. Intel, your fighting an uphill battle in your quest to get the cards to stay stable that is for sure.

The cards great, when it runs stable. 

 

Any how let me know what you need, thanks again.

 

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Andres_Intel
Employee
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Hello Pitwolf,

  

 

Thank you for posting on the Intel communities. Since you are having BSOD issues with your Intel® Arc™ A770 Graphics, please answer the following questions to have a better understanding of the situation


  • Take a picture of the BSOD.
  • Does the issue happen with older graphics driver versions?
  • What is the power supply make and model?

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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Andres_Intel
Employee
1,243 Views

Hello Pitwolf,

 

 

Remember to answer the questions asked before this will help us to start with the troubleshooting.

Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


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Andres_Intel
Employee
1,162 Views

Hello Pitwolf,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

  

Best regards, 

 

Andres P. 

Intel Customer Support Technician 


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