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Hi DRüf0,
Bitte beachten Sie, dass ich Sie nur auf Englisch unterstützen kann. Ich habe ein Web-Übersetzungstool verwendet, um diese Antwort zu übersetzen, daher kann es zu einer ungenauen Übersetzung kommen.
Thank you for posting in the Community.
I would like to clarify some things first:
- When did the issue has started?
- Is this occurred to another driver version as well?
- Did you try any troubleshooting to fix this?
- Have you tried clean installation of the driver? Follow the steps here and let me know if the issue still persists: Clean Installation of Intel® Graphics Drivers in Windows*
Best regards,
Dean R.
Intel Customer Support Technician
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Hi DRüf0,
I just wanted to check in with you about my previous message regarding your inquiry. Have you had a chance to take a look at it? If there's anything you're unsure about or if you need more information, please feel free to reach out.
Best regards,
Dean R.
Intel Customer Support Technician
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everythings ok !
( with a clear... " newinstallation " of the newest Driver from your Link... )
Thankyou
and
Best Regards
Rüf Dietmar
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Hi DRüf0,
I'm really glad to hear that the installation of the new driver has resolved the issue! Could you let me know if everything is running smoothly on your end now? If everything looks good, I can go ahead and close the thread. However, if there's anything else you need or any other questions you have, please don't hesitate to reach out.
Best regards,
Dean R.
Intel Customer Support Technician
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Hello
Like I sad before... everythings ok !
You can close the thread !
Thankyou oncemore for Your help.
Best regards,
Rüf Dietmar
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Hi DRüf0,
I'll proceed to close the thread. However, if you have any further questions or need additional assistance, feel free to reach out.
Additionally, we value your feedback and would appreciate it if you could take a moment to complete a short survey about your experience. Your input helps us improve our service. Thank you!
Best regards,
Dean R.
Intel Customer Support Technician

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