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Arc B570 underperforming and won't draw more than 70W

DenwaRenji
Beginner
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My Sparkle Guardian Arc B570 is underperforming against posted benchmarks by about 30% and the only thing I can find that's awry is that it doesn't ever seem to draw over 70W from my power supply (as per both Intel Graphics Control and GPU-Z). I just upgraded from a Radeon 5600 that was performing dutifully. Power supply is 600W and I don't have anything unusual that would be loading it down. ReBAR is enabled.

 

Are there any controls or BIOS options I might be overlooking that could be capping my power consumption? Could it be a hardware defect?

 

I'm also running into this issue and I don't know if it's related: https://community.intel.com/t5/Graphics/B570-not-recognizing-all-XE-cores/m-p/1659042

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Earl_Intel
Moderator
189 Views

Hi DenwaRenji,


Thank you for posting in the communities!


I'm sorry to learn that you are experiencing issues with your Arc B570. To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:



Once we have this information, we will be able to proceed with the next course of action and work towards resolving the issue you are facing.


Best regards,

Earl E.

Intel Customer Support Technician


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Earl_Intel
Moderator
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Hi DenwaRenji,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


Best regards,

Earl E.

Intel Customer Support Technician


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Earl_Intel
Moderator
104 Views

Hi DenwaRenji,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Earl E.

Intel Customer Support Technician


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