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Arc Control driver release notes text is not formatted

TheWonderfulPie
New Contributor I
691 Views

https://1drv.ms/i/s!AmnzYyniwxuygaFqoos8UfgM79Yv0Q?e=5o4S7W

I had a notification about the new 4382 driver update, I checked the release notes directly through Intel Arc Control, but it was messy at all. It showed the release notes without any formatting, meaning that we can see all of the HTML code. This happens with the overlay as well as the "standalone" Arc Control software

I do not know if this happened with older drivers. Linked a SSU

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5 Replies
Jean_Intel
Employee
666 Views

Hello TheWonderfulPie,

 

Thank you for posting on the Intel️® communities. We understand that you are experiencing issues with the Arc Control driver release notes. We would be more than glad to help you.

 

At the moment, in case you would like to read the information, you can check the release notes on our website: https://downloadmirror.intel.com/780432/ReleaseNotes_101.4382_BETA.pdf.

 

We will look further into this scenario and respond as soon as we have more detail.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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TheWonderfulPie
New Contributor I
582 Views

Any update on this ? It's been 12 days now

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TheWonderfulPie
New Contributor I
534 Views

20 days now, have you closed this thread ?

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Jean_Intel
Employee
390 Views

Hello TheWonderfulPie,

 

We appreciate your patience while waiting for a response regarding this matter and apologize for our late response.

After investigating this problem, the driver developer team implemented a fix in our latest driver, version 31.0.101.4644. Please try this driver update and let us know the outcome.

 

Best regards,

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
375 Views

Hello TheWonderfulPie,

 

We hope you are doing fine.

 

We have not heard back from you. As we mentioned, we have implemented a fix for this problem on the new driver, 31.0.101.4644. We will now close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O.

Intel Customer Support Technician.


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