Arc a770 YouTube Hardware acceleration issues in Chrome.

[Bremen]

Good day.

I'm writing because I think I've found a problem.

I'm not an English speaker, so please forgive my lack of English.

I'm using Windows 11, i5 13500, 32GB memory, Arc A770 LE.

I noticed a problem with video playback in browsers of the same family as Chrome and Edge.

Especially on YouTube, when the progress bar disappears and when you hover over the video to bring up the progress bar, the video slows down as if there is a brief lag.
I thought it might be a problem with Windows 11, so I tried it with 10, but it's the same problem. Furthermore, installing the Intel arc driver causes the problem. When I use only the UHD 770 driver, there is no problem.

In other cases, such as videos provided by search engines like Naver.com, the most popular search engine in South Korea, the video screen only shows a shaky movement when you hover over the progress bar.

On YouTube, it's okay if you right-click to open a menu, or if something stays on the screen, like an overlay ad, or subtitles appearing above the video, or an overlay of the uploader's photo in the right corner.

The solution I found was this.

turn off Edge or Chrome's hardware acceleration, and to change to OpenGL in Chrome's Choose ANGLE graphics backend option.

But when I do, the CPU starts processing. I want Arc to process the video. That's what I bought it for in the first place: to process video.

I thought it was a failure of my graphics card, but the video files I have on my computer work perfectly fine. The game works perfectly as well. It's just that when I watch the videos in browsers like chrome and edge, I have problems.

I've done everything in the bios, motherboard settings, and updates.
Please check it out. I hope it will be fixed in the next driver update, or you can tell me what settings I need to make.

Thanks for reading.

p.s

In the video I've attached, you can see the delay in the movement of the 60 balls when I hover over the video to bring up the progress bar and when I bring up the overlay.

[Bremen]

Microsoft Edge, Chrome, it's all the same thing... I don't really know anymore. It's a completely new computer, Windows has been reinstalled, and I've created and used several computers so far, but this is the first time I've seen it...  but now it's affecting my work even more than the sound and screen stuttering already reported in the community. 

Thanks for the answer.

[blunto]

Same here. After installing a new a770 as replacement for a defective unit, the video playback in browser players is no more consistent. It´s only working when page is reloaded several times. When hd audio display devices in device manager are deactivated, it´s working flawless but of course without playing any sound.

Any suggestions?

[Voork]

That particular problem for me went away with a driver update. Prior to that I had to deactivate hardware acceleration in Edge and reload the browser. Google it but check this first to be sure.

Make sure sur:
Windows is up to date
Edge and Chrome are up to date
Uninstall previous arc driver and software. And do a clean install.
Reinstall motherboard chipset drivers need be.
Make sur rebar is enable in bios
(the name rebar - resizable bar-can change).
Hope this helps.

[blunto]

Thanks for your reply, but this all doesn´t work. Only thing fixing it, is to disable resizable bar ... too bad.