Arc and old games and apps

[Roflosaur]

As I can see you guys make updates for drivers pretty fast. That's is a good news for new apps and games. But what about old? Can you make some kind of global emulator for architectures like Nvidia in the future? Users obviously won't rewrite 10 or 20 years of patches and fixes specifically for Arc, even if they really wanted to. However, it would be great to have a tool that gives the greatest compatibility. Common decision.

[Andres_Intel]

Hello Roflosaur,

Thank you for posting on the Intel communities. I understand how important is for you to have a tool that provides better compatibility for old games with the Intel® Arc™ Dedicated Graphics, I will be happy to help you.  

I want to thank you for all the information, feedback, and comments provided that helps a lot. I will submit this feedback to the corresponding team, but first please provide the following information:

• Provide a list of games you have this issue with.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Roflosaur]

For now I can notice the next:

1. Black Mesa Source: flashlight do not work on DX 11. Helps only run on DX 9
Link: https://steamcommunity.com/app/362890/discussions/0/2155476542887871131/

2. Deus Ex: Human Revolution. Freezes and FPS drops. Switching to DX9 is not helping much.
Link: https://www.reddit.com/r/Deusex/comments/11apthd/deus_ex_human_revolution_directors_cut_huge_fps/

3. Wolfenstein: New world order. Serious FPS drops. But that game have troubles on AMD for example, so probably this is not Arc only moment.

4. J.A.C.K. level editor. It is an indie utility for Half-Life and Quake, and this show strange behavior on viewport. My previous video card was GeForce 1060 GTX 6Gb, and I never see things like that. The editor writed on C++ (core) and Qt (interface), so I suppose for Arc this can be a shader calling issue or something (video in attach).
Link: https://store.steampowered.com/app/496450/JACK/

And I'm sure there are a huge number of programs written by independent developers, as well as just old programs and games that may have issues or crashes. As I already said, it’s great that you promptly correct the errors that you find by releasing new drivers, but, obviously, you will not be able to fix the driver for all cases, simply because you will never know about it with a high probability. Therefore, it would be much better to have some kind of sandbox for running old programs and games, which, perhaps, would not make Arc 770 and other so performance, but would give maximum compatibility.

I bougt your card because this is an interesting experimetnt, and I'm shure, many other buyers think the same. And also I'm understand that new solutions can be a risky, but still there is a large credit of trust to you, because making a new platform this is an reach by itself. And this trust - is your main resource.

[Foddersin]

@Roflosaur 

For issues in some games, have you tried running DXVK with the games?

This may solve some issues by converting DX calls to Vulkan.

[Roflosaur]

In Deus Ex: Human revolution case i put dlls into game folder, switch to DX9 (DX11 have huge FPS drops), but no saw the difference with case, when DX9 on without DXVK. FPS looks high, but still lag.

[Andres_Intel]

Hello Roflosaur,

Thank you for your response, it has been really helpful.

Your feedback and comments have been submitted you the corresponding team, they will be reviewed and analyzed.

Related to the game issue if you need some troubleshooting steps or recommendations to try to solve the issue, to keep this thread organized and help you in the best way, please open a thread per game.

Let me know if you have further questions.

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello Roflosaur,

Were you able to check the previous post? Remember that your feedback and comments have been submitted you the corresponding team, they will be reviewed and analyzed.

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Roflosaur]

Yes, I'm read this. For now I cant give more detailed information.

[Andres_Intel]

Hello Roflosaur,

Thank you for keeping me informed.

For now, we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Regards,  

Andres P. 

Intel Customer Support Technician