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The Arc control does not react to control clicks (buttons, icons, etc). It is entirely unusable. I can't change any settings. Also, unchangeable hotkeys that can't be disabled are completely messy.
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Hello DoctorZIP
Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry you are experiencing issues with the Intel® Arc™ Control Software after installing the latest drivers.
This new driver does include a new version of the software with some fixes and new features which might have caused issues with older installations of the software.
I would advise doing a clean installation by uninstalling the current driver with Display Driver Uninstaller. Once uninstaller download and install the driver version 31.0.101.4369 again.
Best Regards,
Hugo O.
Intel Customer Support Technician.
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Hello DoctorZIP
I hope you are doing fine.
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Hugo O.
Intel Customer Support Technician.
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Hello DoctorZIP
I hope you are doing fine.
I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards,
Hugo O.
Intel Customer Support Technician.
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Hi Hugo,
Excuse me for the delayed reply. The issue was fixed in the newer driver version.
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Hello DoctorZIP,
Happy to hear that the issue is fixed, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andres P.
Intel Customer Support Technician

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