Intel® ARC™ Graphics
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Arc control center is unresponsible (31.0.101.4369)

DoctorZIP
Beginner
1,159 Views

The Arc control does not react to control clicks (buttons, icons, etc). It is entirely unusable. I can't change any settings. Also, unchangeable hotkeys that can't be disabled are completely messy.

 
 
 
 
 
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5 Replies
Hugo_Intel
Employee
1,035 Views

Hello DoctorZIP


Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry you are experiencing issues with the Intel® Arc™ Control Software after installing the latest drivers.


This new driver does include a new version of the software with some fixes and new features which might have caused issues with older installations of the software.


I would advise doing a clean installation by uninstalling the current driver with Display Driver Uninstaller. Once uninstaller download and install the driver version 31.0.101.4369 again.


Best Regards,


Hugo O.

Intel Customer Support Technician.



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Hugo_Intel
Employee
964 Views

Hello DoctorZIP

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician.


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Hugo_Intel
Employee
922 Views

Hello DoctorZIP


I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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DoctorZIP
Beginner
906 Views

Hi Hugo,

 

Excuse me for the delayed reply. The issue was fixed in the newer driver version.

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Andres_Intel
Employee
873 Views

Hello DoctorZIP,

 


Happy to hear that the issue is fixed, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

  


Best regards, 


Andres P.  

Intel Customer Support Technician


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