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Atelier Sophie: The Alchemist of the Mysterious Book Crash Bug

chip8670
Beginner
747 Views

Crash after first video playback.

(914) ソフィーのアトリエ Intel Arc A380 動作状況 - YouTube

System

CPU Ryzen 5 5600X

Memory DDR4-3200 32GB

OS Windows10Pro 21H2

Driver Intel(R) Arc(TM) A380 Graphics v4.6.0 - Build 31.0.101.3430

Resizable BAR Enable

 

distribution service :Steam

GameAPI:DX9

 

Game settings.

ScreenSize 1600x900

WindowMode On

Multi Sample MULTISAMPLE_TYPE_4

ShadowType SHADOW_TYPE_HIGH

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Andres_Intel
Moderator
614 Views

Hello chip8670,



Thank you for posting on the Intel communities.  


Please answer the questions below for a better understanding:


  • What troubleshooting steps have you done?
  • Have you reinstalled the game?
  • Have you tried testing the graphics card with another working system or another graphics card with your system?



Regards,  


Andres P. 

Intel Customer Support Technician


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Andres_Intel
Moderator
601 Views

Hello chip8670,



Were you able to check the previous post?  

Let us know if you still need assistance.   



Best regards,  


Andres P.  

Intel Customer Support Technician


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Andres_Intel
Moderator
584 Views

Hello chip8670,


 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  



Best regards, 


Andres P.  

Intel Customer Support Technician


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