B580 poor performance on older DirectX an DirectDraw games

[JanPrihoda]

Hi.

I have a brand new B580 graphics and the card delivers really poor performance on older D3D and DirectDraw games, namely WoW Classic, Re-Volt, Cossacks3, GTA2 and others, regardless of quality preset, which I expect to be driver optimization. The PC runs on Win11, Ryzen 5500, Gigabyte B550M, 32Gb RAM. While swapping back to nVidia 750ti with 1/5 processing power all games run smoothly 60+ FPS.

Thanks, 

Jan

[DeancR_Intel]

Hi JanPrihoda,

Thank you for posting in the Community!

Please make sure you provide the following basic information when reporting a bug:

1. What is the graphics driver you are using?

• Confirm you are using the latest WHQL graphics driver available (let us know the exact driver version you are using).
• A clean driver installation using DDU in safe mode is recommended. Follow this link for instructions.
• You could also test using the latest non-WHQL driver. This driver goes through all Intel quality assurance processes and is safe to use for evaluation.

I have noticed as well that you sent the json file for the game. I will look into this internally as well, but I suggest doing DDU and clean installation and let me know if the issue still persist.

Best regards,

Dean R.

Intel Customer Support Technician

[JanPrihoda]

Hi,

thank you for looking into the issue.

I have uninstalled all graphic drivers using the method you suggested and downloaded the most recent Intel drivers (32.0.101.101.6253) and the issue still persists. I have run another test with CapFrame that I am sending as well. Other old games work somewhat better but in this example its feels fewer than 3 frames per second generated the entire time and that is only scrolling around the map without any game taking progress. 

Thank you,

Jan

[DeancR_Intel]

Hi JanPrihoda,

This is an acknowledgement message for your inquiry, do please wait as this will be investigated internally to be able to provide a resolution to your request. I will get back to you once I have the necessary information. 

Best regards,

Dean R.

Intel Customer Support Technician

[Gabriela_Intel]

Sorry for the huge delay in updates. We have submitted a bug report that is currently open and under investigation. It may take some more time to investigate and debug the issue. We'll follow up again here once we have something to share.