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B580 poor performance on older DirectX an DirectDraw games

JanPrihoda
Beginner
1,129 Views

Hi.

I have a brand new B580 graphics and the card delivers really poor performance on older D3D and DirectDraw games, namely WoW Classic, Re-Volt, Cossacks3, GTA2 and others, regardless of quality preset, which I expect to be driver optimization. The PC runs on Win11, Ryzen 5500, Gigabyte B550M, 32Gb RAM. While swapping back to nVidia 750ti with 1/5 processing power all games run smoothly 60+ FPS.

 

Thanks, 

Jan

 

 

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DeancR_Intel
Moderator
897 Views

Hi JanPrihoda,


Thank you for posting in the Community!


Please make sure you provide the following basic information when reporting a bug:

  1. What is the graphics driver you are using?
  • Confirm you are using the latest WHQL graphics driver available (let us know the exact driver version you are using).
  • A clean driver installation using DDU in safe mode is recommended. Follow this link for instructions.
  • You could also test using the latest non-WHQL driver. This driver goes through all Intel quality assurance processes and is safe to use for evaluation.


I have noticed as well that you sent the json file for the game. I will look into this internally as well, but I suggest doing DDU and clean installation and let me know if the issue still persist.


Best regards,

 

Dean R.

Intel Customer Support Technician





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JanPrihoda
Beginner
820 Views

Hi,

thank you for looking into the issue.


I have uninstalled all graphic drivers using the method you suggested and downloaded the most recent Intel drivers (32.0.101.101.6253) and the issue still persists. I have run another test with CapFrame that I am sending as well. Other old games work somewhat better but in this example its feels fewer than 3 frames per second generated the entire time and that is only scrolling around the map without any game taking progress. 

Thank you,

Jan

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DeancR_Intel
Moderator
711 Views

Hi JanPrihoda,


This is an acknowledgement message for your inquiry, do please wait as this will be investigated internally to be able to provide a resolution to your request. I will get back to you once I have the necessary information. 


Best regards,

 

Dean R.

Intel Customer Support Technician


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