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Batman™ Arkham Asylum Game of the Year Edition Crash Bug

chip8670
Beginner
1,481 Views

The game crashes immediately after starting.

(914) Batman™ Arkham Asylum Game of the Year Edition Intel Arc A380 動作確認 - YouTube

System
CPU Ryzen 5 5600X
Memory DDR4-3200 32GB
OS Windows10Pro 21H2
Driver Intel(R) Arc(TM) A380 Graphics v4.6.0 - Build 31.0.101.3430
Resizable BAR Enable

 

distribution service :Epic game store

GameAPI:DX9

 

Game settings.

FullScreen YES

Resolution 1680x1050(16:10)

V Sync YES

Multi sample anti-aliasing 8x

NVIDIA(TM) StereoScopic 3D GeForce8800+ Required

Detail Level Vely High

Bloom YES

Dynamic Shadows YES

Distortion YES

Fog Volumes YES

Spherical Harmonic Lighting YES

Ambient Occlusion YES

Hardware Acceleated PhysX(TM) OFF

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3 Replies
Andres_Intel
Employee
1,335 Views

Hello chip8670,  



Thank you for posting on the Intel communities.  


Please answer the questions below for a better understanding:


  • What troubleshooting steps have you done?
  • Have you reinstalled the game?
  • Have you tried testing the graphics card with another working system or another graphics card with your system?



Regards,  


Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
1,311 Views

Hello chip8670,



Were you able to check the previous post?  

Let us know if you still need assistance.   



Best regards,  


Andres P.  

Intel Customer Support Technician


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Andres_Intel
Employee
1,298 Views

Hello chip8670,


 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  



Best regards, 


Andres P.  

Intel Customer Support Technician 


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