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Batman™ Arkham Knight Crash Bug

chip8670
Beginner
2,021 Views

The game crashes immediately after starting.

(914) Batman™ Arkham Knight Intel Arc A380 動作確認 - YouTube

 

System
CPU Ryzen 5 5600X
Memory DDR4-3200 32GB
OS Windows10Pro 21H2
Driver Intel(R) Arc(TM) A380 Graphics v4.6.0 - Build 31.0.101.3430
Resizable BAR Enable

 

distribution service :Epic games store

GameAPI:DX9

 

Game settings.

Cannot check because it crashes immediately after startup.

 

Labels (1)
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7 Replies
chip8670
Beginner
2,001 Views

Configuration files for Batman Arkham Knight.

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Andres_Intel
Employee
1,813 Views

Hello chip8670,  



Thank you for posting on the Intel communities.  


Please answer the questions below for a better understanding:


  • What troubleshooting steps have you done?
  • Have you tried testing the graphics card with another working system or another graphics card with your system?
  • Have you tried reinstalling the game and Epic Games?



Regards,  


Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
1,790 Views

Hello chip8670,

 


Were you able to check the previous post?  

Let us know if you still need assistance.   



Best regards,  


Andres P.  

Intel Customer Support Technician


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Andres_Intel
Employee
1,776 Views

Hello chip8670,


 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  



Best regards, 


Andres P.  

Intel Customer Support Technician 


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Jeremie
New Contributor I
1,619 Views
Here’s a fix, do exactly what it says in the description , it’ll work: https://community.pcgamingwiki.com/files/file/2546-batman-arkham-knight-intel-gpu-detection-fix/



it’ll tell you to add the downloaded files to the win64 folder (found in binaries) but you need to unzip them first. Then there will be two files;

dxgi.dll and the tweak application. The tweak application is optional so you can just copy and paste the dxgi file to the win64 folder, then launch the game and it should be able to detect your gpu now.


please let me know how it goes!
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AlHill
Super User
1,617 Views

@Jeremie Do you plan on posting your fix on every thread?

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Jeremie
New Contributor I
1,606 Views
Ofc! I’ve been struggling with the same issue on my integrated graphics and finally found a fix to this frustration. I just want to help others too.
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