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Blender will crash in dyntopo sculpting mode when using A770.

Shino
Beginner
1,776 Views

The graphics card I am using is ARC A770 16G, and  graphics driver is 31.0.101.5081.

 

Blender will crash when triangle faces exceeding a certain number (maybe 360,000  I cannot infer specific values) in dyntopo mode. 

 

Only occurs in Blender 4.0 and newer graphics card drivers. 

At least it's been like this since driver version 4887, I tested driver version 4644 and it won't happen. Also, using the 14600K integrated graphics card will not cause this issue , So it may not be software problem.

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Hugo_Intel
Employee
1,733 Views

Hello Shino


Thank you for posting on the Intel® ARC™ Graphics Communities. we will be glad to help you with the crashing issues you are experiencing when using Blender.


Please share with us a short video showing this issue and the steps to reproduce the problem, also, please share a report from the Intel® System Support Utility so we can get your system specs and driver configuration.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Shino
Beginner
1,718 Views

Because when the graphics card crashes, it will break the OBS recording, so I can only use my phone to capture the screen.

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Hugo_Intel
Employee
1,698 Views

Hello Shino


We might need to look into this issue and try to check if it is reproducible, however, based on the log file you shared we first want to suggest that you update your BIOS to the latest available version which is 1601 since it includes performance and stability improvements that can help with this problem, visit your motherboard manufacturer website to download the latest BIOS.


If the issue continues to happen, please let us know.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,623 Views

Hello Shino


I wanted to check if this issue is still happening after updating your BIOS to the latest version. Please let us know so we can further assist.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,558 Views

Hello Shino


We hope your issues were resolved after updating your BIOS and graphics drivers as previously recommended, since we have not received a response we will close this thread. If you need further assistance, feel free to open a new topic.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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