Buddled game "The Settlers: New Allies" cannot be redeemed!

[Suzie1818]

Please see the attached screenshots.

Driver issues are tolerable because Arc GPU is in the progress of development and is evolving and I am happy to participate, but this kind of mistake is not.

Also, I have seen several cases of the same issue reported in online communities.

[NoahGrey]

I am having the same issue.

Ubisoft gave me a solution with a link to redeem The Settlers and I still received the same error as the OP had.

[Hugo_Intel · Accepted solution]

Hello Suzie1818, NoahGrey

Thank you for posting on Intel® ARC™ Graphics Communities. I am sorry that you are experiencing these errors when trying to claim the Settlers: New Allies game.

For these types of issues please refer to the following link and submit a ticket with the details and screenshots of the issue so the team in charge can help you out.

https://softwareoffer.intel.com/Support

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Suzie1818

We're glad to know the information helped. Hopefully, it will help other community members. Since the thread is now solved, we will close it. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best Regards,

Hugo O.

Intel Customer Support Technician.