Brother, from the image you shared, I observed that you're using version .5445. Just a heads up, Intel recently rolled out a newer graphics driver version that might address the specific game issue you're facing. Check out this link for the latest version: Intel® Arc™ & Iris® Xe Graphics - Windows*. It's version .5534. The driver or software for your Intel® component might have been changed or replaced by the computer manufacturer. Thus, intel recommend work with your computer manufacturer before installing their driver so you don’t lose features or customizations.
Tyler
