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Can't auto update drivers

Perini
Beginner
583 Views

Good evening. I have an Intel ARC 770 graphics card and windows 11 and when I start my computer it doesn't automatically search for the latest driver. It says that the time has expired and that auto update is having trouble finding the driver.
How to fix it?

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3 Replies
RobbieR_Intel
Moderator
562 Views

Hello Perini,


Thank you for reaching out. I understand how inconvenient it is when the automatic update feature doesn't work as expected.


To assist you effectively, kindly answer the following questions:

  • Could you confirm if Windows Update is functioning properly for other updates?
  • Have you tried manually installing the latest driver through Intel Arc Control or Intel Driver & Support Assistant?
  • What are you using to update your drivers?
  • Is this a known issue?
  • Have you made any recent changes to your system?


We look forward to your response!


Best Regards,


Robbie R.

Intel Customer Support Technician


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RobbieR_Intel
Moderator
450 Views

Hello Perini,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Robbie R.

Intel Customer Support Technician


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RobbieR_Intel
Moderator
390 Views

Hello Perini, 


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,


Robbie R.

Intel Customer Support Technician


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