Changing frame scaling options during a game causes serious errors on the screen

[한국인]

I play gta5 and my graphics card is b570. When I enable the frame scaling option, I get mosaic effect. How do I fix this?

I'm Korean so my grammar may be awkward.

[Mike_Intel]

Hello 한국인,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Are you using an Intel brand Arc B570?
2. Was it working fine before?
3. What was the last change made before the issue stared?
4. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello 한국인,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello 한국인,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician