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Create2Dtexture Failed Error(Fatal)

Rahat_noob
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While playing Call Of Duty modern warfare Remastered , Getting create2Drexure fail error..
I have tried with Shader Preload option off. But the error was still there..
Good to mention that I am using ARC A750 and also the latest driver for now(6253)..

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Mike_Intel
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Hello Rahat_noob,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. When did you purchase your ARC A750?
  2. Are you using an Intel brand ARC A750?
  3. Was it working fine before?
  4. How did you update the Graphics driver and kindly provide the complete driver version installed?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Rahat_noob
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Okay I am giving all the information.

1. Around 4 month earlier I bought my ARC A750
2. Yes, it is intel ARC A750 founders edition
3. In others games it just works fine.. Only when I try to play COD modern warfare then the issue come up.
4. Usually I update using Display Driver Uninstaller(DDU) and then install the driver. But last time I updated through intel graphics software. I am currently using 
-> intel graphics software version - 24.48.47.5
-> intel ARC graphics driver version - 32.0.101.6332_101.6253

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Mike_Intel
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Hello Rahat_noob,


Thank you for the update.


Upon checking, the latest Graphics driver that we have is 32.0.101.101.6256.


You can update the driver again to the latest using DDU, you can download the driver in the link below:


https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
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Hello Rahat_noob,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
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Hello Rahat_noob,

 

I hope you are having a good day.


I am sending another follow up if you tried our recommendations. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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