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Display Flicker Issue Intel ARC A770 16GB on Apex Legends

Mishuk
Beginner
596 Views

I'm facing dual monitor display flicker issue on my ARC A770 while playing Apex Legends PC. I tried so many things like lower my refresh rate, changing cables etc. But nothing works, while playing, after 2 or 3 min my 2nd monitor just turned off and on continuously. 

Please let me know about that issue, how can i fix this??  

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3 Replies
ACarmona_Intel
Moderator
474 Views

Hello Mishuk,


Thank you for posting in our communities.


May we know if you made any changes to the system before the issue started? And what is the complete model of your two monitors? And also, what type of cable are you using?


In addition, please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, complete model of your system, etc. To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.


Thank you, and have a great day ahead!



Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
425 Views

Hello Mishuk,


We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.


Thank you, and have a great day!


Best regards,

Carmona A.

Intel Customer Support Technician


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NormanS_Intel
Moderator
375 Views

Hello Mishuk, 


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer



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