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Do you provide an SDK like nvidia's highlight SDK that sends events to intel arc control to process video clips or recordings?
Also, why is highlight not working for games on the list of supported games?
It's not working for PUBG and CrossFire.
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Hi alcbk,
Thank you for posting at Intel Community Forums.
I'll be checking on your inquiry internally. I'll get back to you as soon as possible.
Best regards,
Jed G.
Intel Customer Support Technician
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Hi alcbk,
Following a thorough investigation, I have successfully gathered the necessary information. Please be informed that we provide Game Highlights through Intel® Arc™ Control. To investigate this matter further, I need additional information:
1. Could you clarify what issues are occurring with PUBG and Crossfire? What is not working?
2. What troubleshooting steps have been performed?
3. Please generate SSU report so we can check the system configuration - How to get the Intel® System Support Utility Logs on Windows*
For more information, refer to these links:
- How Do I Enable Automatic Game Highlights in Intel® Arc™ Control?
- Screen Recording Feature to be Removed from the Intel® Graphics Command Center
I look forward to your response.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello alcbk,
I wanted to check if you had the chance to review the information that I shared and questions that I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello alcbk,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Jed G.
Intel Customer Support Technician
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