Intel® Arc™ Discrete Graphics
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Error encountered while editing Intel ARC B580

RiyanOng
Novice
750 Views

I have encountered following error while doing video editing in premiere pro, out of sudden when i playback the video, the computer freeze and after few seconds, the computer restart itself without passing the BSOD.
i have tried playing games and other activities, only using Premiere pro and Davinci Resolve causing the PC crash.
I have done several things to solve the problem like updating and changing the drivers and enabling ReBar, but none of them works.

 

My system :

AMD Ryzen 9 5900x 
64GB RAM
Windows 11 Pro

Error report from event viewer : 

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 26/05/2025 12:27:59
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: RiyanOng
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>10</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2025-05-26T05:27:59.4926493Z" />
<EventRecordID>9589</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>RiyanOng</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xffffe30c671b5010</Data>
<Data Name="BugcheckParameter2">0xfffff8041e551390</Data>
<Data Name="BugcheckParameter3">0xffffffffc0000001</Data>
<Data Name="BugcheckParameter4">0x3</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
<Data Name="WHEABootErrorCount">0</Data>
</EventData>
</Event>

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4 Replies
RiyanOng
Novice
717 Views
I feel like a bit ridiculous when i have to switching my render to software only, the point of buying arc GPU is to speed up all process of video editing.
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RiyanOng
Novice
566 Views
Can anybody help me to identify this following error?

Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 21/05/2025 11:43:52 Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: RiyanOng Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> <EventID>41</EventID> <Version>10</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2025-05-21T04:43:52.8242240Z" /> <EventRecordID>7857</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>RiyanOng</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">126</Data> <Data Name="BugcheckParameter1">0xffffffffc0000005</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">0</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> <Data Name="CheckpointStatus">0</Data> <Data Name="CsEntryScenarioInstanceIdV2">0</Data> <Data Name="LongPowerButtonPressDetected">false</Data> <Data Name="LidReliability">false</Data> <Data Name="InputSuppressionState">0</Data> <Data Name="PowerButtonSuppressionState">0</Data> <Data Name="LidState">3</Data> <Data Name="WHEABootErrorCount">0</Data> </EventData> </Event>
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CaNeBuRy23
New Contributor I
638 Views

Man, I totally get the setback thats rough. you drop good money on a GPU like the ARC thinking itll supercharge your workflow and instead, its making Premiere and Resolve crash hard. Youre not crazy for feeling ridiculous about switching to software rendering honestly that defeats the whole purpose of having a dedicated GPU. Since games are running smoothly and its just the GPU accelerated video editing apps that are acting up. Seems like its something specific to how the ARC GPU handles those kinds of tasks

...try to check for beta drivers here the beta ones are more stable for content creation than the WHQL versions. Turn Off Hardware Accelerated Decoding in Premiere and Resolve just as a test. That 5900X + ARC setup pulls serious juice. Any chance your PSU is underspecd or getting a little flaky under load. Especially with an AMD CPU, make sure you’re on the latest for both. Some stability fixes sneak in under the radar. Try to check for thermals and event logs for WHEA error dude

last resort, update your driver to 32.0.101.6795 if you haven’t already done so

 

 

 

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RiyanOng
Novice
631 Views

I already make sure that PSU and other hardware components are supporting the GPU.

i'm using 750w PSU with Gold standard, i have checked the temperature, all are good to go.
why i'm suspecting the GPU because since i changed my GPU to arc B580, the crash occurred which never happened before this, using my GTX 1660s.

i have checked the link you provided, just couldn't get the beta version you mentioned, do you mind providing me the specific link and screenshots? thank you

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