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Hi, i also have similar issue regarding Genshin Impact. Its very frustrating to play when the game keep getting some lags or straight up stuck on a screen. My PC uses Intel Iris XE. Here is my game setting. I want to emphasize that previously i play on a medium setting, not at low settings which is a very disappointing performance since the september update, knowing even in low settings, the problem is still there.
In the attachment, I provided a screenrecord of the game from the start of booting the game. Somehow, the screenrecord doesnt capture the screen glitching and flashing slightly occasionally but it does happen. It probably an effect that affect directly towards my laptop screen. As you can see, the video shows a very slow load, but it does depends on how long i have had my laptop on. Though, i usually had it on, before booting the game, at most 1-2hours. I even try restarting my laptop just to play the game. And when the game just straight up stuck, i need to force shutdown the laptop by holding the power button, which really bothers me for the health of my laptop. I literally cant do anything once it stucked. I couldnt alt-f4 or alt-tab. Do tell me if there are other safer way to force stop the game besides force shutdown the laptop.
I also attached the .txt from the Intel SSU.
Im new to the forum, so i hope the all files are uploaded as intended.
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