Fan speed control suggestion

[Suzie1818]

Currently the Fan Speed Control feature in the Arc Control Performance Tuning section limits your PWM threshold to be 30% so that you cannot set PWM percentage from 1% to 29% despite that 0% is allowed for zero-RPM functionality, which is a safety feature I think. I do know that PWM percentage should not be set too low, otherwise a PWM fan might malfunction.

My concern is that 30% is unnecessarily high for idle, causing unnecessay noise. A fact is that throughout my experience working with lots of motherboard BIOS settings, most of manufacturers use 20% as the start point for PWM fan speed control.

I suggest that Arc Control should also adopt this industry standard, letting the Fan Speed Control's PWM threshold to be 20%, which makes the fans spin much quieter when the GPU is idle (for situations where 0% zero-RPM is not suitable), and it is also protecting PWM fans to operate within the safe range.

Thank you.

[Hugo_Intel]

Hello Suzie1818

Thank you for posting on the  Intel® ARC™ Graphics Communities. We appreciate your feedback and we will be glad to help since this is important for you.

Just so we can pass this information to the corresponding team to be taken into consideration, please share with us a screenshot or video or let us where exactly are you seeing this limitation/behavior in the Arc Control Software.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Suzie1818]

As attached.

In addition, currently your design forces the fan speed to inevitably pass through the range between 1% and 29% when rising from 0%, and this is not the correct way to do it. You should learn from all the other matured fan control softwares where none of them does it in such a way as you do. I drew a simple illustration for you. Take a look at my suggestion, which is the way EVERY other fan control software does it.

[Hugo_Intel]

Hello Suzie1818

We appreciate the information. Alow me to pass this feedback to the team in charge. I will post back in case I have more information for you.

Best Regards,

Hug O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Suzie1818

We want to let you know that your suggestion has been documented and passed to the appropriate team so it can be taken into consideration. We appreciate your support and that you take the time to report these types of improvements that can be made to our software.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Suzie1818

I see there are no further questions related to this topic, once again we want to thank you for the feedback related to the fan speed control settings of the Arc Control Software. we will now close this thread, feel free to open a new topic if you need further assistance.

Best Regards,

Hugo O.

Intel Customer Support Technician.