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Genshin impact delay

MariusIchimaru86515
182 Views
Hello, I have a question. Since the new Genshin Impact update, I've been experiencing a 3-4 second lag in the game. Or rather, I press a button on my controller, and the game responds much later. My controller usually works everywhere. I've also tried a different one. I've also deleted and reinstalled the game; I don't know what the problem is or what to do. I would appreciate any feedback.
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Mike_Intel
Moderator
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Hello MariusIchimaru86515,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. What is the model of your Graphics controller?
  2. What is the brand and model of your system?
  3. What is the model of your processor?
  4. Aside from the game update, did you also made some changes on the system?
  5. What are the troubleshooting steps that you tried so far?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
80 Views

Hello MariusIchimaru86515,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
48 Views

Hello MariusIchimaru86515,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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