Harvestella Crashing

[dancingbac]

Hi there,

When I switched over to using the Arc, Harvestella began crashing at one specific point in the game-- when entering Heaven's Egg. 

I tried contacting the game manufacturer but they weren't very helpful

Details:

1. Intel driver version 31.0.101.4369

2. Game: Harvestella, purchased on Steam

3. SSU attached

4. Error message below received after game crashing while entering Heaven's Egg location in game

I've also tried the below troubleshooting:

-Rebooting computer

-Verifying integrity of game files

-Uninstalling and reinstalling game

-Running CCleaner for registry and apps cleaning

-Uninstalling Intel Arc drivers, cleaning apps and registry with CCleaner, running Display Driver Uninstaller, and reinstalling Intel Arc drivers after reboot

-Running game as Administrator

-Running game in windowed and fullscreen modes

-Lowered graphics settings in-game

-Checked Steam is up to date

-Installed Epic Games Unreal Engine

-Uninstalled AMD Ryzen Master and AMD Chipset Software. Reinstalled AMD Ryzen Master v2.9.0.2093 and MSI Center v2.0.10.0.

-Updated chipset to 5.01.29.2026 and bios to 2.D0

-Enabled Resizable Bar

-Underclocked AMD processor to 3000MHz from 3600MHz default

-Lowering and increasing GPU Core Power Limit in Arc Control

-Enabled and disabled Vsync in-game and through Intel Arc Control

-Turned Windows Xbox game overlay off

-Turned Steam overlay off

-Confirmed a different game using Unreal Engine 4 worked correctly (Ancestors: The Humankind Odyssey)

-Confirmed Windows is up to date

-Ensured Harvestella is allowed through firewall

-Disabled Avast Antivirus and Windows antivirus

-Tried '-dx11' in Launch Options in Steam

-Tried '-dx12' in Launch Options in Steam

-Confirmed motherboard graphics are not enabled

-Installed AMD Ryzen Master

-Manually changed Epic Engine to use Intel Graphics Program Files / Epic Games / UE_5.0EA / Engine / Config / ConsoleVariables.ini Add r.GraphicsAdapter=1

-Changed TdrDelay and TdrDdiDelay values in GraphicsDrivers registry key to 60

Thank you!

[Andres_Intel]

Hello dancingbac,

Thank you for posting on the Intel communities. I am sorry to hear that you are having game crashing issues with your Intel® Arc™ A770 Graphics, I will be happy to help you.  

To have a better understanding of the situation, please answer the following questions: 

• Take a screenshot of the game settings
• Attach the game saved files, in case we need to reproduce the issue.
• Download, run, save and attach the report for the following tool Report for Intel® Graphics Drivers, find the installation steps on How to Install the Intel® Graphics Command Center From the Microsoft Store. 

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello dancingbac,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,  

Andres P.

Intel Customer Support Technician

[Andres_Intel]

Hello dancingbac,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards, 

Andres P.  

Intel Customer Support Technician