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I am using an Intel Arc A770 16GB card from Gunnir. I am facing a problem that my video card is very noisy when playing at high settings. For example Ghost of Tsushima, Kingdom Come Deliverance 1 & 2, Marvel rivals, It Takes Two, Mafia definitive edition etc.
The graphics card usually stays within 70°, but fan speeds are 2200-2400 rpm. I am not sure that this situation is normal, because I have seen videos with tests in these games and the temperature in them usually stays around 65°, and in KCD2 the fan speed stays within 1400-1700 rpm at the same temperature of 65-70° even on ultra settings.
I use the video card at the standard settings (in Intel Graphics Software), which were originally. Maybe I need to adjust something to reduce the temperature without losing performance or is this normal?
I have a case that blows normally. I have two fans in the front and one in the back. I also tried two in the back and one in the front, but it doesn't change the situation. I also tried removing the cover on the case and it was maybe a little better.
Recently I started to think that it's the compact case and because of its size the heat concentration is much higher. I have an AeroCool qs-240 case.
I hope for your help, can you tell me how I should make settings in Intel Graphics Software and whether I should change the case for a bigger one?
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Hi donutella,
Thank you for posting in the Community.
To better assist you, could you please provide some additional information?
- Driver Update: Have you tried updating to the latest Intel Graphics Driver (32.0.101.6632)? If not, please update to the latest version and let us know if it makes any difference. Here's the link for reference: Intel® Arc™ & Iris® Xe Graphics - Windows*
- Case Airflow: Could you confirm the current fan configuration in your AeroCool QS-240 case? How many fans are installed, and where are they positioned?
- Can you provide a video or footage of the issue for further checking?
To better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software.
You can find the download link here:
- Intel® System Support Utility for Windows*
- Here's a quick guide on using the Intel SSU:
- Download and launch SSU.exe.
- Check the box for "Everything."
- Click "Scan."
- When the scanning is complete, click "Next."
- Click "Save."
- Please send the saved file to us.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi donutella,
I just wanted to check in with you about my previous message regarding your inquiry. Have you had a chance to take a look at it? If there's anything you're unsure about or if you need more information, please feel free to reach out.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi donutella,
Since I have not heard from you, I will be closing this thread and no longer be monitored. If you wish to continue with the troubleshooting, please feel free to contact Intel Customer Support or create a new thread. We are eager to hear your feedback on the troubleshooting steps we've suggested.
Best regards,
Dean R.
Intel Customer Support Technician
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