Houdini window cannot preview volume

[NO123NO]

after version 4146

Houdini window cannot preview volume

but version 4146 is unstable

often black screen

I can't find a good way to solve it

[IsaacQ_Intel]

Hello @NO123NO

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue. 

In order to have a better understanding of your issue, please provide me with the following: 

·        Is the issue related to Houdini’s software?

·        What steps were taken to troubleshoot this issue?

·        Can you send us screenshots or videos of the issue?

·        Have you tried a rollback of the driver? Try using a rollback to the 31.0.101.4091, by performing a clean install of the driver. For that feel free to follow this article: Clean Installation of Intel® Graphics Drivers in Windows*, otherwise you can use the latest Driver: 4502

·        Please download and scan your system using our tool, Intel® System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.

Best regards,  

Isaac Q.   

Intel Customer Support Technician 

[IsaacQ_Intel]

Hello @NO123NO

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello @NO123NO

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Isaac Q.

Intel Customer Support Technician.

[IsaacQ_Intel]

Hello NO123NO

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue. 

In order to have a better understanding of your issue, please provide me with the following: 

·        Is the issue related to Houdini’s software?

·        What steps were taken to troubleshoot this issue?

·        Can you send us screenshots or videos of the issue?

·        Have you tried a rollback of the driver? Try using a rollback to the 31.0.101.4091, by performing a clean install of the driver. For that feel free to follow this article: Clean Installation of Intel® Graphics Drivers in Windows*, otherwise you can use the latest Driver: 4502

·        Please download and scan your system using our tool, Intel® System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.

Best regards,  

Isaac Q.   

Intel Customer Support Technician