I bought a virtual reality helmet and it turns out I can't use it.

[donutella]

When will they add support for virtual reality helmets? I got into a very unpleasant situation by buying a virtual reality helmet, and it turned out that intel video cards do not have support for virtual reality at all, and when it will be unknown and whether it will be at all.
Can you suggest at least some ways to use htc vive cosmos without changing the video card from intel?
I bought a virtual reality helmet htc vive cosmos, because I played at a friend and really liked it. I ordered it and waited about a week for it to arrive, then I took it and started connecting it. I do everything according to the instructions and at the moment it turns out that the program can not find a connection to the display port. The helmet is displayed in the operating system and in the settings, but the application stubbornly refuses to see the connection to the display port.
I have updated the drivers and updated the operating system, all to no avail. While searching for a way to solve the problem, I found out that there is no support for virtual reality.
When will it be? I bought an intel graphics card because I was interested in these graphics cards, however I am disappointed that there is no virtual reality support.
Can you suggest any ways to use htc vive cosmos without changing the intel video card?

[JedG_Intel]

Hello donutella,

I understand how excited you are to use your newly purchased VR helmet, especially since you really like it. However, I'm sorry to inform you that VR is not supported on Intel® Arc™ A-Series and B-Series GPUs. Unfortunately, at this time, we don't have any alternative solutions to make it compatible with your Intel card.

For reference: Is Virtual Reality (VR) supported on Intel® Arc™ A-Series and B-Series Graphics?

If you have any questions or concerns, please let me know.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello donutella,

I wanted to check if you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello donutella,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician

[beSIC]

Paid 300$ for mine to play Half life Alyx, bought it off amazon. WHERE IN BOLD DOES IT SAY NO VR SUPPORT? you guys are actually clowns.