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INTEL ARC A770 Micro stuttering/audio glitches

D4ntePL
Novice
654 Views

Hello.
I recently got the ARC A770, but I have a lot of problems with the graphics card.

In every game I have Micro stuttering (lag for 2-3 seconds), but in addition there is also a bug with the sound (cracking), which lasts exactly the same as the lag.

Annoying errors with the sound occur quite often also when watching videos on Youtube.

(to hear the sound problem well just click on the volume bar quickly turning it up and down, not drag.)

Headphones have a usb connector.

This is very annoying, does anyone know how to fix this?

My spec:
i9 12900KF
Gigabyte Z690 UD AX (DDR5)
INTEL ARC A770
Kingston 2x16GB DDR5
WINDOWS 11 PRO

The system was installed cleanly, all system updates, all software and drivers have been installed, but the problem persists.

The problem does not occur with another graphics card.

Thank you very much for all help.

Adam.

3 Replies
D4ntePL
Novice
643 Views

+while listening to music for a long time
sound is interrupted for a few seconds.

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Makas
New Contributor I
624 Views
Hi Dante,

This issue is known for Intel and according to recent response in another thread they will work on a fix.

Please read the response below;

"... We understand this is a known issue and we are working on it, bug ID 22016601751. We cannot commit to a time frame or ETA but you can rest assured that we are working on this with high priority so hoping a solution is delivered in a future driver update.



Now we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.





Best regards,



Andres P.

Intel Customer Support Technician"

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D4ntePL
Novice
566 Views

The problem persists and is unchanged.

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