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Hi,
I am using the latest Driver and have installed them clean with DDU.
Driver 32.0.101.6460
SSU Review is attached.
All games I am trying to play keep crashing after a short duration. It does not matter if I actually play or not. It varies between 2 to 10 minutes. Even if I just stay in the main menu, the game crashes eventually.
My Performance in the Games is actually quite good. I checked if something is overheating, but that is not the case.
ReBAR is activated.
Best regards
Enes
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Hello imenes,
Thank you for posting in the community. To further analyze this situation, I need to ask you some questions regarding the issue. Please answer the following questions:
- Can you provide a list of games that are crashing?
- When you say crashing, does the game itself crash or does the whole computer crash?
- Is your system newly built? If not, did the issue start recently?
- Do you remember the error messages you received when the crashes occurred?
- If possible, can you go to your Event Viewer and take a screenshot of the error?
- Where did you download the games (Steam, Epic Games, etc.)?
- Does the computer crash when you are just using your browser?
- Have you tried using an older graphics driver for testing?
Additionally, if you can reproduce the crashing, please create a crash dump file so I can better assess the issue. Please follow the instructions on this link: https://community.intel.com/t5/Intel-ARC-Graphics/Need-help-Reporting-a-bug-or-issue-with-Arc-GPU-PLEASE-READ-THIS/m-p/1494429#M5057
Thank you for your cooperation.
Best regards,
Dhanniel M.
Intel Customer Support Technician
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Hello imenes,
I hope you're doing well. I'm following up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can determine the next steps to resolve this matter.
Best regards,
Dhanniel M.
Intel Customer Support Technician
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Hello imenes,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Dhanniel M.
Intel Customer Support Technician

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