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Intel ARC Control overlay won't open - latest A380 31.0.101.3277 drivers installed

dkirwan83
Beginner
426 Views

I noticed Intel ARC Control would break on a machine featuring the ASRock A380 dGPU with multiple user logins and demand to be reinstalled/repaired with each new login as it seemingly doesn't configure itself as a system-wide app.

I deleted the only other user account on this machine and did several clean reinstalls of the latest 31.0.101.3277 ARC driver, but the overlay no longer appears with Alt+I or running the app shortcut directly from the start menu. No errors occur. Simply nothing happens after a minor amount of SSD activity.

 

Intel SSU attached.

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1 Solution
dkirwan83
Beginner
300 Views

For anyone who cares...

 

The solution was to remove PARSEC - the remote-play app. It uses a synthetic/virtual display adapter that seems to have been interfering with the dGPU driver.

 

I removed PARSEC, rebooted and now my ARC Control overlay works fine again /shrug

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1 Reply
dkirwan83
Beginner
301 Views

For anyone who cares...

 

The solution was to remove PARSEC - the remote-play app. It uses a synthetic/virtual display adapter that seems to have been interfering with the dGPU driver.

 

I removed PARSEC, rebooted and now my ARC Control overlay works fine again /shrug

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