Intel Arc B580 - Just Cause 3\HALO\Detroit Become Human corrupted textures...

[Viom]

Everything were OK on Arc A750, but with B580... Also, according to comments, same problem exist in Halo MCC and Detroit Become Human...

Driver version 6256, maximum settings, 4K\FHD

[JedG_Intel]

Hello Viom,

Thank you for posting on Intel Community Forum.

I understand that you're experiencing issues while using Intel Arc B580. Please share the information below for me to investigate this.

1. Which digital gaming platform are you using (Epic games, Steam, etc.)?

2. Have you tried lowering the settings to see if it will make a difference?

3. Did you perform clean installation while installing the driver?

4. Have you performed troubleshooting steps?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel · Accepted solution]

Hello Viom,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[Viom]

Hello! Latest driver update solved the issue. Now everything is ok, thank you!

[JedG_Intel]

Hello Viom,

I'm really glad to hear that the driver update solved the issue and thank you for keeping me posted. Since the issue is resolved, please advise if we can proceed with closing the inquiry.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Viom,

Since the issue is resolved and I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician