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Intel® Arc™ Control 热键设置问题

薛某
Beginner
1,489 Views

Intel® Arc™ Control 热键设置问题太不人性化了 热键居然不能取消和更改, 导致和其他应用或者游戏冲突或者失效 ,而且电脑开机Intel® Arc™ Control直接卡死, 不能打开和关闭 ,必须进行强制关闭后再打开可以进行操作,重要的就是不要影响用户的体验,强烈建议对热键进行更改或取消功能。简直反人类设计,为了查找及解决这个问题,花了我很多时间。

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Hugo_Intel
Employee
1,466 Views

Hello 薛某


请注意,我只能用英语为您提供支持。我使用网络翻译工具来翻译此回复,因此可能存在一些翻译不准确的情况。


Thank you for posting on the Intel® ARC™ Graphics Communites. I know that not being able to modify the behavior of the hotkey shortcuts for Arc Control can be problematic and interfere with other apps or games.


We want to let you know that we are working on this issue to add the function of modifying the shortcut behavior in the future. Please stay tuned to our Intel Newsroom for more information.


At the moment as a workaround, we advise that you end the Arc Control process through Task Manager when using an app in which the hotkeys cause interference.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,415 Views

Hello 薛某


Please let us know if you have further concerns regarding the hotkey behavior of the Intel Arc Control Software. We would be glad to help.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,380 Views

Hello 薛某


As explained in our previous post this behavior with the Arc Control Hoteys is expected and at the moment we recommend closing any application that causes interference when using the hotkeys as a workaround, however, rest assured this behavior is something we are working. We will now close this thread but you can open a new topic in case you have further questions.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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