Intel Arc750

[ruanfferraz]

Bom dia pessoal, estou com problemas no lumion 12 com a intel arc750, parece problema de drive

achei um outro tópico mencionando esse mesmo problema gostaria de saber se ja tem alguma solução para este caso

ID do bug 14019166699

[Carlos_L_Intel]

Hi @ruanfferraz, 

 Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you.

 Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.

 Let me check the information internally, and I will post back when I have more information. 

Best regards, 

Carlos L.  

Intel Customer Support Technician.

[Carlos_L_Intel]

Hi @ruanfferraz

 Thank you for your time. Verifying the information on this, there is no news yet to share about it, other than we are actively working on this issue. 

 Do you have any other questions that I can assist you with, or is it ok to close this thread? 

Best regards, 

Carlos L.  

Intel Customer Support Technician.

[Carlos_L_Intel]

Hi @ruanfferraz,

Were you able to check the previous post?  

Let us know if you still need assistance.  

Best regards,  

Carlos L.  

Intel Customer Support Technician.

[Carlos_L_Intel]

Hi @ruanfferraz, 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards,  

Carlos L. 

Intel Customer Support Technician.