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Low Performance 1 FPS D3D12 Red Dead Redemption 2 Intel Arc A770

addelucas123
New Contributor II
4,743 Views

good afternoon

 

Tried update new Intel Arc drivers 31.0.101.4123 in beta clean install

 

We continue the same with the performance problem Intel Arc A770 D3D12 Red Dead Redemption 2 1 FPS when I activate 144Hz and vertical synchronization, if you do not improve this problem I will have to return the Intel Arc A770 16GB graphics card and get an Amd RX 6700 XT again, I am already a little tired because if you do not report it, say so and return the product, please report urgently if you comply with the fact that D3D12 is doing well, the performance is not going well, so please report urgently and correct it as soon as possible

 

Please I want us to comply with the solution through drivers to correct this problem

 

please report now but come on I want you to meet your conditions that Intel Arc works better in D3D12 in games and that is not the case, please tell me if you are going to comply or not if I do not take the graph I will return it where I bought it and buy another one, warned you are you have the words

 

Red Dead Redemption 2 bug ID: 18020723290
Cyberpunk 2077 bug ID: 14018065802

 

 

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Hugo_Intel
Employee
4,704 Views

Hello David1997


Thank you for posting on the Intel® ARC™ Graphics Communities. We understand that this performance issue is important for you to be resolved.


Please allow me more time to check the status of this issue based on the Bug ID that you shared. I will post back once I have more information for you.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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addelucas123
New Contributor II
4,699 Views

Ok but correct the problem using drivers D3D12 red dead redemption 2 1 FPS I am sending you screenshots but remember that the screenshot is in Spanish try to translate it into English, Remember that this is Spanish try to translate or something I want to report and urgent special drivers for red dead redemption 2 D3D12 correct problem, Before publishing performance improvements etc etc you should first correct the problem then move slowly but if there is a driver file that you are experiencing Correct that error using drivers and once corrected, you can do what you want, for that I bought your products to be satisfied, etc. I send you all images and also information on the graphic system.

 

 

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Hugo_Intel
Employee
4,617 Views

Hello David1997


Thank you for the information. After reviewing the status of the Bug IDs that you provided, our debug team is still working on these issues and hopes to get them resolved soon, however, there is no estimated time for resolution at the moment.


Please look forward to future driver updates. We appreciate your patience and feedback.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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addelucas123
New Contributor II
4,606 Views
Good morning

Ok, if that's the case, I'm not saying anything. On the other hand, the graphics card gets as hot in GTA as in other games. Please also review the engineers because I have a RM850 80 Plus Gold Corsair source. On the other hand, the Intel Arc A770 16GB graphics card is see if you can beat 1080p ultra Red Dead Redemption 2 115 FPS and 120 FPS eye I'm not saying I'm saying ultra ultra there's something ultra and a half for the driver engineers to tell you, 1440p 2K 80 at 90 FPS and 2160p 4K 60 and 70 FPS at see if it can be Greetings!!!
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Hugo_Intel
Employee
4,572 Views

Hello David1997


Thank you for your comprehension. In regards to the GTA issue with temperatures that you mentioned, please open a new thread as this will be a different topic from the one being discussed on this one.


As mentioned, please look forward to future drivers update that should improve the performance of both games Red Dead Redemption 2 and Cyberpunk 2077. Thank you for your understanding.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
4,492 Views

Hello David1997


Since there are no more questions I will be closing this thread. If you need further assistance, please open a new topic as this thread will no longer be monitored.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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