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3469 Diskussionen

Missing ground (landscape) textures in “sons of the forest”

Jbobik
Einsteiger
1.036Aufrufe

Hi. I have no landscape textures in the game Sons Of the forest. I don't know where to write and what to look for. Since I have tried many ways to solve this problem and none of them helped to make a landscape texture. Only the landscape texture is missing, all the others like grass, rocks, water, etc. are there and do not cause problems.
I'm writing here because I have a 16gb Intel arc a770 video card and I've seen that there have been similar cases with owners of video cards of this series, however I haven't figured out the solution.
Here are the ways I tried: reinstalling the game, checking file integrity, different startup settings, different graphics settings in the game, different compatibility modes, increasing virtual memory size, running on the latest 32.0.101.6559 video card drivers, running on older video card drivers, running with HDD and SSD, removing the config file from the LocalLow folder, running as administrator, rebooting the pc, etc.
I have Resizable bar enabled. The computer meets the system requirements for a comfortable game. I have a Windows 11 operating system. However, the ground (landscape) texture still does not appear. 
I should note that this texture is not in the menu (but it is not really noticeable). When launching the game from the first frames of the cut-scene, the landscape texture is present and looks good. Immediately after this scene, when the main character turns to his laptop, the landscape textures start to gradually disappear until they completely disappear and then do not reappear.
Can you please help me, how can I fix this nuisance?

0 Kudos
3 Antworten
DhannielM_Intel
Moderator
1.029Aufrufe

Hello Jbobik,


Thank you for posting in the community, and I appreciate the detailed information you've provided about this issue. I have a few questions to help us better understand and resolve the problem. Please see the questions below:


  1. Could you list the older graphics drivers you have used?
  2. Do other games exhibit the same issue you're encountering with this game?
  3. If possible, could you provide a video recording of the game showing the issue?
  4. Which gaming platform are you using for this game (e.g., Steam, Epic Games)?
  5. Have you tried skipping the cutscene, and if so, does the issue still occur when you skip it?
  6. Have you used Display Driver Uninstaller (DDU) to remove the graphics driver before installing a new one?
  7. Could you send a screenshot of your initial in-game settings?


Additionally, to better understand your system information, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system details. You can follow the instructions at this link and send the text file here:Help Guide for the Intel® System Support Utility


Best regards,


Dhanniel M.

Intel Customer Support Technician


DhannielM_Intel
Moderator
977Aufrufe

Hello Jbobik,


I wanted to check if you've had a chance to review the questions I included in my previous reply. Please let me know your answers at your earliest convenience so we can continue our investigation.


Best regards,


Dhanniel M.

Intel Customer Support Technician


DhannielM_Intel
Moderator
948Aufrufe

Hello Jbobik,


Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored. Thank you for your understanding.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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