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Need help, my screen flickers when booting

twocharacterslong
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Got my brand new  Intel ARC A750 today.

 

But unfortunately, when I installed the graphics card and booted, the screen kept switching between black screen and blurred screen. I had to reconnect my HDMI wire to my MOBO, and install the latest version of driver(4146). After doing so, I could boot my PC with HDMI directly connected to graphics card. However, whenever I open a game(MONSTER HUNTER ARISE) or start Furmark, the screen turns blue with code 'VIDEO_TDR_FAILURE'. People tell me that I should enter safe mode and use DDU to uninstall the drivers, but I just can't enter the mode, because of flickering when booting.


After I reinstalled Windows 11 and installed the latest driver, things got better. Smooth booting despite one or two flickerings. I can play games normally. The system can survive Furmark without crashing. But still, I can't start my PC in safe mode. Neither can I enter BIOS. Tried many times, the screen just flickers.


Is this a software problem or a hardware problem? Things got better after I reinstalled the system, so I'm not sure about this. Should I ask for a replacement?

 

I don't see anything like this online. Can anyone help me?

 

system

CPU: i5-13400

Motherboard: GIGABYTE B760M AORUS ALITE AX

RAM: 8g*2 DDR5 @6000 (Hynix M-die)

Hard Drive: SAMSUNG PM9A1 1T

PSU: 750W 80 PLUS GOLD

 

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twocharacterslong
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Update: It worked for me to change from HDMI to DP. No flickering any more. Not a single error occurred so far. But still I’m very confused which one I should blame it on, my monitor, a750 or the wire? I’ve read some posts about not working with DP but good with HDMI, it seems exactly the opposite to my problem. Need some advice.

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Hugo_Intel
Employee
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Hello twocharacterslong


Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing flickering display issues when using your Intel® Arc™ A750 Graphics.


I understand that the system works fine when using a DP port, please let's try the following:


1.-Install the latest driver version 30.0.101.4146 using Display Driver Uninstaller.

2.-If possible, please try a different monitor or different HDMI cables.


If the issue still persists, please let us know the following:



Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,135 Views

Hello twocharacterslong

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician. 


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Hugo_Intel
Employee
1,097 Views

Hello twocharacterslong

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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