Regarding optimization issues with Intel GPUs for Monster Hunter: Wilds

[Aqing62]

Dear Intel Community Team, I would like to inquire about the optimization progress for Monster Hunter: Wilds. Will Capcom collaborate with Intel to implement XeSS 2.0 support? Currently, the A770's frame rate in this game's test benchmarks is significantly lower than the RTX 4060 - not to mention the 4060 Ti and 4070 - despite the A770 having stronger hardware specifications compared to the 4060 Ti. The 30 FPS discrepancy in a new AAA title raises concerns, as I believe this GPU should be capable of delivering smooth gameplay, yet the current results are disappointing. Therefore, could you confirm whether this game will receive optimization enhancements at launch? Thank you for your time and assistance.

[Earl_Intel]

Hi Aqing62,

Thank you for posting in the communities!

Checking on the newest game Monster Hunter: Wilds, I think they're still in BETA, when the game is released in the future, they could enhance some compatibility and software upgrades.

In response to your worry over the Arc A770 game's performance, I'll investigate more and perhaps attempt to replicate the issue on our end.

Can you provide us with the following information, this will greatly help us on investigating the issue:

• May I know what digital gaming platform did you download Monster Hunter: Wilds?
• Are you a developer of the game or an end user?

Kindly run this on your system so that I can also gauge the following peripherals and the driver versions that you have:

Intel® System Support Utility for Windows*

Once finished downloading, open the tool, click on scan (leave the default items checked), click next, then save the system information to a .txt file. Please provide us the .txt file.

Best regards,

Earl E.

Intel Customer Support Technician

[Aqing62]

• steam
• end user

[Earl_Intel]

Hello Aqing62,

Thank you for your reply.

I'll review the SSU logs you sent, and as soon as I get more information, I'll update this thread.

While waiting, can you share us also the settings that you're using while playing Monster Hunter: Wilds?

Best regards,

Earl E.

Intel Customer Support Technician

[Aqing62]

In the preset quality settings, I chose the medium preset for the beta test with a resolution of 2K. Due to the large amount of VRAM, I set the texture quality to high. The test result was less than 30 FPS, and even with FSR frame generation enabled, it couldn't stabilize at 30 FPS (the average FPS in the image cannot be used as a standard for actual gameplay because the test software takes shortcuts, with both the beginning and end being low-load scenes, resulting in high FPS that looks good on paper, but the actual FPS is much lower, roughly 10 FPS less on average). Strangely, under the ultra-high preset, the FPS difference was less than 10 frames.

[Earl_Intel]

Hello Aqing62,

Thank you for sharing the game settings that you have, I'll take a note on this.

I will try to check or replicate the issue internally and provide you an update on this thread as soon as possible.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi Aqing62,

Thank you for patiently waiting.

Upon checking, as a general corporate policy, Intel Customer Support does not comment on information about products (including drivers) that have not been released yet.

If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician

[Balkangamer89]

Dear Staff, Monster Hunter Wilds released one week ago as the biggest selling Capcom Series ever with over One Milion Active Players at release from 28th February by now, but even after the new Arc Update it has still performance and optimation issues. I own the new Intel supported MSI Claw AI+ and cant wait to see Xess 2.0 for this Game so please check it as simply everybody is waiting for it - Thank you!

[Aqing62]

Hello, staff! Monster Hunter: Wilds has now officially launched, and I have updated to the latest drivers. Below are my frame rates and graphical settings.

[LFTnPass]

I'm also using the Intel Arc A770 and I can report similar frame rates on the officially launched version of Monster Hunter: Wilds.

[Balkangamer89]

Dear Staff, Monster Hunter Wilds released one week ago as the biggest selling Capcom Series ever with over One Milion Active Players at release from 28th February by now, but even after the new Arc Update it has still performance and optimation issues. I own the new Intel supported MSI Claw AI+ and cant wait to see Xess 2.0 for this Game so please check it as simply everybody is waiting for it - Thank you!