Resident Evil 6 Benchmark Tool Crashing Bug

[chip8670]

The benchmark does not work until the end because it crashes in the middle of the process

(945) Biohazard 6 Benchmark Tool Intel Arc A380 動作状況 Resident Evil 6 Benchmark Tool - YouTube

distribution service :Steam

GameAPI:DX9

Game settings.

Screen Resolution 1920 x 1080

Fullscreen ON

Display Frequency 60

VSYNC OFF

Anti-Ailias FXAA3HQ

Motion Blur ON

Shadow Quality High

Texture Quality High

Screen Quality High

[chip8670]

System
CPU Ryzen 5 5600X
Memory DDR4-3200 32GB
OS Windows10Pro 21H2
Driver　Intel(R) Arc(TM) A380 Graphics v4.6.0 - Build 31.0.101.3430
Resizable BAR Enable

[LuisGustav_A_Intel]

Hello chip8670,  

Thank you for contacting Intel Technical Support for graphics.  

I understand Resident Evil 6 Benchmark Tool through steam crashes in your system. We are glad to assist.  

What steps did you complete as possible fixes? 

please download, run and reply back attaching the .txt file of the tool Intel® System Support

• https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html?product=91600

In case you don't reply soon, I will contact you in 3 business days out. If need to arrange other day, let me know. 

Best regards, 

Luis A. 

Intel

Customer Support Technician.

[LuisGustav_A_Intel]

Hello chip8670,  

I was checking your case and would like to know if you need further assistance? 

Best regards, 

Luis A. 

Intel Customer Support Technician.  

[LuisGustav_A_Intel]

Hello chip8670

We have not heard back from you so this thread will no longer be monitored. If you need further support, please post a new question to provide assistance.   

Thank you for choosing Intel. 

Best regards, 

Luis A. 

Intel Customer Support Technician.