Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
2418 Discussions

Stormworks Keeps Crashing

onetwobravo
Beginner
3,240 Views

Stormworks runs normally until I turn on boat lights, at which point the game freezes, then crashes. Has anyone experienced the same issue?

Labels (2)
0 Kudos
3 Replies
Jean_Intel
Employee
3,191 Views

Hello onetwobravo,

 

Thank you for posting on the Intel️® communities. We understand that you are having crashes once you turn on the boat lights when playing Stormworks.

 

To have a better understanding of your issue, please provide me with the following:

 

  • What are the games distribution service? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect).
  • Does the issue occur using other driver versions?
  • Do you receive any error messages? If so, please provide us with a screenshot of the error message you receive.
  • Share a video showing the issues you are experiencing.
  • Create a system report using the following applications:

 

  • Intel System Support Utility (Intel SSU) 
    • Download the Intel SSU
    • Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click on "Next"; then "Save."
  • Intel® Graphics Command Center:
    • Open the Intel Graphics Command Center
    • Navigate to the Support tab
    • Select System Diagnostic
    • Click Generate Report
    • Select Save and name the output file.

 

Best regards,

Jean O. 

Intel Customer Support Technician


0 Kudos
Jean_Intel
Employee
3,163 Views

Hello onetwobravo,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


0 Kudos
Jean_Intel
Employee
3,118 Views

Hello onetwobravo,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


0 Kudos
Reply