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After a certain amount of gameplay time, the game will crash with an error during loading and the game will not run properly.
https://www.youtube.com/watch?v=U16wGYDhbTc
System
CPU Ryzen 5 5600X
Memory DDR4-3200 32GB
OS Windows10Pro 21H2
Driver Intel(R) Arc(TM) A380 Graphics v4.6.0 - Build 31.0.101.3430
Resizable BAR Enable
distribution service :Steam
GameAPI:DX9
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- Game Crashing
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Game settings.
Resolution/Mode 1280x720 Windowed
Texture
Texture - Characters
HIGH QUALITY
Texture - World
HIGH QUALITY
Texture - Shadow
High
TexTure - Others
HIGH QUALITY
Flame Rate
Maximum Frame Rate
NONE
Battle Screen
Shadow
HIGH QUALITY
Effect Levels
HIGH QUALITY
Battle Light Effects
On
Character Model LOD Level
HIGH QUALITY
Depth of Field in Battle
On
Field Screen
Character LOD Distance
Far
Character Clip Distance
Far
Field/Event Light Effects
On
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Hello chip8670,
Thank you for posting on the Intel
Please answer the questions below for a better understanding:
- What troubleshooting steps have you done?
- Have you reinstalled the game?
- Have tried to change the graphics settings?
- Have you tried testing the graphics card with another working system or another graphics card with your system?
Regards,
Andres P.
Intel Customer Support Technician
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Hello chip8670,
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Andres P.
Intel Customer Support Technician
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Hello chip8670,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andres P.
Intel Customer Support Technician

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