The two versions of drivers, 32.0.101.6557 and 32.0.101.6559, do slow down the GPU hardware accelera

[Jamas94]

The two versions of drivers, 32.0.101.6557 and 32.0.101.6559, do slow down the GPU hardware acceleration.
When Chrome is started and hardware acceleration is turned on, the entire Chrome window will be white for several seconds.
Other GUI programs also appear when they are started. After clicking the icon, there is a delay of several seconds before the window pops up.
After testing, only these two versions of drivers have the above situation.
PS Although the probability of BSOD is reduced, the program startup is slower.

System and hardware information
Processor: AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
Graphics card: Intel® Arc™ A770 Graphics (16GB)
Graphics card driver version: 32.0.101.6559
Machine RAM: 16.0 GB
Operating system version: Windows 11 Professional 24H2 (26100.3194)
Experience: Windows Feature Experience Pack 1000.26100.48.0

[DhannielM_Intel]

Hello Jamas94,

Thank you for bringing this to our attention by posting in the community. Our team is aware of the issue, and a fix is on the way, potentially arriving sooner than expected. I will also check internally on the investigation's so that our team would also know about this thread as well.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel · Accepted solution]

Hello Jamas94,

I appreciate your patience. To address the application slowdown, please update to the latest driver version 32.0.101.6632. Make sure to check the "Clean Installation" box during the update to ensure all previous settings are reset, which can help improve performance. 

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello Jamas94,

I'm following up to see if you've updated to the latest graphics driver to determine if it has resolved the issue. Please let me know at your earliest convenience. Thank you!

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello Jamas94,

Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored. Thank you for your understanding.

Best regards,

Dhanniel M.

Intel Customer Support Technician