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Using ARC A750 in VR?

ericcarm
Novice
8,603 Views

Hey there! Should I even expect support for Vive stuff at the moment? We just swapped out a 1060 for an A750, changed nothing else about the setup, and we cannot boot into SteamVR any more. It says it can't find the headset -- everyone else getting same problem with latest drivers?

Error message is "Your graphics card cannot successfully connect to your HMD display"

7 Replies
powerarmour
Valued Contributor II
8,583 Views
Yes this is a known issue unfortunately, there's a bug report on the GitHub here: https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/issues/184
ericcarm
Novice
8,527 Views

All good, I can be patient for a while waiting for Intel to get stronger drivers  

 

Thanks a ton for the github issue I can track, appreciate it.

Saabjock
Novice
8,284 Views

After months of inactivity, I just installed my HP Reverb G2 on my newly acquired A770-16 and it works.

Like the OP, I too went from a GTX1060-6 to the A770 card.

I am using the newest BETA driver.

The Cliff house images do look worse with the A770 than it did with the GTX1060.

Standing on the edge of the terrace and looking down at the ocean below, you are presented with just blue banding....no flowing waves like the GTX1060.

It is a significant loss of visual effect.

Hopefully the continuation of driver development will fix that. 

-----------------------------------------------

Intel(R) Graphics Driver: 31.0.101.3975

Intel(R) Display Audio Driver: 11.2.0.10
Intel(R) Display Audio Driver: 12.1.0.9

Build Date: December 09, 2022

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Hugo_Intel
Employee
8,014 Views

Hello ericcarm


Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing issues trying to use VR on your Intel® Arc™ A750.


If I may jump into the conversations we want to let you know that Intel Arc graphics support for VR headsets continues to evolve as we ramp our products and add updates to our software stack. We appreciate your patience.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
7,967 Views

Hello ericcarm

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.   

Intel Customer Support Technician.


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Hugo_Intel
Employee
7,910 Views

Hello ericcarm

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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ericcarm
Novice
7,026 Views

Sorry, just now seeing this!

 

Tried with this driver:
 - Date: 3/16/2023
 - Version: 31.0.101.4148 (Latest)

Same error. I went and downloaded and set up everything to test this again -- was something changed? I checked the drivers pretty regularly and didn't see anything about VR?

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